Privacy Policy

Last updated: December 2025

The Lodge at Seppeltsfield is committed to protecting your privacy and handling your personal information in a responsible and transparent manner, in accordance with the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or contact us.

1. Personal Information We Collect

We may collect personal information including, but not limited to:

Name
Email address
Phone number
Enquiry details submitted through our contact forms
Booking or event enquiry information
Any other information you choose to provide when contacting us

We may also collect non personal information such as browser type, device information and website usage data through cookies and analytics tools.

2. How We Collect Information

We collect information when you:

Complete a contact or enquiry form on our website
Contact us via email or phone
Interact with our website through cookies or analytics tools

3. How We Use Your Information

We use your personal information to:

Respond to enquiries and provide information about accommodation, weddings or events
Manage bookings and enquiries
Improve our website and services
Communicate with you where relevant and requested

We do not sell or rent your personal information to third parties.

4. Disclosure of Information

We may share your information only where necessary, including:

With service providers who assist us in operating our website or managing enquiries
Where required by law or regulatory authorities

All third parties are required to handle your information securely and in line with privacy obligations.

5. Cookies and Analytics

Our website may use cookies and analytics tools such as Google Analytics to help us understand how visitors use our site and improve user experience.

You can choose to disable cookies through your browser settings, however this may affect how the website functions.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. While we strive to protect your data, no method of transmission over the internet is completely secure.

7. Access and Correction

You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate or outdated.

To do so, please contact us using the details below.

8. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

The Lodge at Seppeltsfield
Website: https://www.thelodgeatseppeltsfield.com.au/